Refund policy

Returns and Refunds

All Harbor & Light products are made to order. Because each item is produced specifically for your order, we do not accept returns or exchanges for change of mind, incorrect size selection, or personal preference.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, misprinted, or incorrect, please contact Harbor & Light within 30 days of delivery. Include your order number and clear photos showing the issue.

Eligible production issues will normally be resolved with a replacement at no additional cost.

Cancellations

If you need to cancel an order, please contact us as soon as possible. Orders enter production quickly, so cancellation cannot be guaranteed once production has begun.

Refunds

Because our products are made to order, refunds are not normally offered. If an issue cannot appropriately be resolved with a replacement, we will review the situation individually.