FAQ & Customer Care

Questions? We’re here to help.

Shopping with a new store should feel easy and straightforward. Below you’ll find answers to common questions about ordering, shipping, sizing, payments, and our products. If you don’t find what you’re looking for, feel free to contact Harbor & Light directly.

Where do you ship?

Harbor & Light currently ships within the United States. We hope to offer additional shipping destinations in the future as the store grows.

How long will my order take?

Most orders are produced and prepared for shipment within 2–4 business days. After your order ships, delivery typically takes 3–5 business days with Standard shipping or 1–2 business days with Express shipping.
You’ll receive tracking information by email once your order is on the way.

How much does shipping cost?

Standard shipping is $4.99, or free on orders of $70 or more. Express shipping is available for $15.

 

How do I choose the right size?

Sizing can vary slightly between garment styles. Please check the size information provided on each product page before ordering. If you’re between sizes or have a question about fit, feel free to contact us before placing your order.